Senior Product Owner

This is Guidion

We deliver and innovate technical services in and around the house. It’s possible that you haven't heard of us before, but you've probably already met us without knowing it. For example when you switched your internet provider or when your central heating boiler was serviced. Guidion is mainly active in the Telecom and Energy sectors. We do this on behalf of big brands like VodafoneZiggo, T-Mobile and Comfort Partners. In addition, we are continuously innovating our services based on trends and wishes. For example, we visit customers to help smart home equipment function optimally or offer them remote assistance. How do we do this? By making the entire customer journey as fun and easy as possible for consumers, in our own unique way. Our mechanics, or as we call them experts, play a major role in this. Thanks to these passionate, skilled experts (self-employed), we make about 1 million people happy every year with our services. And we are proud of that!

This is the role

As a Product Owner you are responsible for our Salesforce platform 'Home'. This platform is the backbone of our services when it comes to connecting demand (technical services in and around the house) and supply (technical skilled entrepreneurs). Crucial processes within the platform are: the support of our customer service, the planning of technical services, the recruitment of experts and the sales process of B2B customers (which we call partners). You work together with your development team to continuously improve these processes so Guidion can realize its growth ambitions.

Your most important tasks and responsibilities:

• You manage the product backlog and the product roadmap

• You give direction and focus to the development team

• You work daily with key stakeholders to identify, develop and implement innovations (e.g. ensure that both our experts and employees from our partner can perform tasks via our platform).

• You work hypothesis driven to achieve concrete results

As Product Owner, you are part of the Change Team at Guidion. A young, international team of specialists who are eager to learn from each other. Fun is not forgotten either. Success moments should be celebrated, and they absolutely are.

This is who you are

Analytical skills, the ability to prioritize and the courage to make decisions. These are characteristics that suit you. And because you have these qualities, you are able to understand problems and seize opportunities when they arise. That is what brings you joy. The statement "I love it when a plan comes together" could have been yours.

In addition, you have:

• HBO/WO working and thinking level;

• A minimum of 3 years work experience;

• Experience in an Agile/Scrum work environment;

• Experience within software development.